Custodial Services

The Custodial Services division provides professional cleaning services to university buildings by either department staff or contracted employees on a scheduled basis.

Custodial Services provides:

  • Weekly cleaning of common / public areas, academic space, medical, and athletics
  • Weekly disinfection of common touchpoints
  • Weekly trash and recycle collection in offices and weekly full cleaning
  • Snow and ice removal at entryways and walks leading to buildings
  • Deep cleaning of residential living space during breaks
  • See the full summary of services in “Program Highlights and Innovations” below

We have our cleaning frequency table detailed for your reference. For any special requests, please submit an online request with your work tag information.

The Custodial Services program is designed to keep the campus clean, attractive, safe, and healthy for all students, faculty, families, and visitors. Custodial Services researches and implements cleaning best-practices as they become available and practical for the campus.  Implemented innovations include:

  • Smart Inspect™ custodial quality assurance technology
  •  Hygiena™ ATP meters and testing of invisible organic matter on common touchpoints
  • Color-coded microfiber cloth and mop system for maximum pathogen removal and to limit cross-contamination
  • Chemical dilution system for safe mixing and application
  • Third-party quality audits, benchmarking, and training by cleaning consultant Core America

Custodial Services partners with cleaning consultant, Core America, to ensure that the university’s program is following the cleaning industry’s best-practices for higher education.  Core is the world’s leading custodial performance improvement consultant and provider of best-practice data, consulting for over 2 billion square feet and over 200 colleges and universities.

Core works with the Custodial Services division to help with:

  • Cleanable square footage measurements and restroom fixture counts
  • Cleaning scope of work design and adjustments according to best-practices and desired outcomes
  • Improvements to supply and equipment inventory and process
  • Third-party quality audits
  • Benchmarking with peers
  • Quality assurance software (Core’s Smart Inspect™ and Smart Tickets™ apps)
  • Specialized training
  • Custodial staffing calculations to balance assignments and duty lists