Welcome to the Department of Planning and Facilities Management

If there is a life threatening emergency (gas leak, smoke, fire, etc.), immediately call GUPD (202-687-4343) do not submit a work request.

Visit our Work Management Center page to review FAQ’s on expected response times and processes for requests, priorities and work statuses.

Contact Information:

(202) 687-3432
*After hours, our line directs to GUPD.

In case of emergency, call GUPD at (202) 687-4343

Office location:

Harbin Hall B-24 (entrance at field level) 

Operating hours: 

Monday through Friday: 7 a.m. – 8 p.m.
Saturday: 10 a.m. – 8 p.m.
Sunday: 9 a.m. – 6 p.m.

*Sunday-Thursday, a Facilities Manager responds to GUPD Facility calls 10 p.m. – 7 a.m.

Our team is responsible and committed to providing the Georgetown University community services related to campus planning and design, capital projects, custodial, facility maintenance, grounds and landscaping, sustainability, transportation and parking, and utilities. We strive to provide our clients with professional and timely services with sustainable practices integrated into our operations. 

Maintenance Requests

Submit or Check Status
(by computer)

Maintenance Requests

Submit or Check Status
(by mobile device)

Community Updates

Connections Newsletter Fall 2021
September 30, 2021

Sustainability Timeline

August 19th, 2021

  1970 – Construction of Central PlantCompleted in 1970 , it housed two high – pressure steam boilers and two steam turbine chillers . It had a walled courtyard…

Custodial Services

August 18th, 2021

The Custodial Services division provides professional cleaning services to university buildings by either department staff or contracted employees on a schedule…