Welcome to the Department of Planning and Facilities Management!

Our team is responsible and committed to providing the Georgetown University community services related to campus planning and design, capital projects, custodial, facility maintenance, grounds and landscaping, sustainability, transportation and parking, and utilities. We strive to provide our clients with professional and timely services with sustainable practices integrated into our operations. 

We invite you to navigate the quick links below or the departments listed above to access our services.

Work Management is on call to help direct you to services or report concerns about on-campus facilities to management.

24/7 online request (new window)

(202) 687-3432

Harbin Hall B-24 (entrance at field level) 

Phone and office operating hours: 

Monday: 7 a.m. – 11 p.m.
Tuesday: 7 a.m. – 11 p.m.
Wednesday: 7 a.m. – 8 p.m.
Thursday: 8 a.m. – 11 p.m.
Friday: 8 a.m. – 11 p.m.
Saturday: 10 a.m. – 6 p.m.
Sunday: 7 a.m. – 5:30 p.m.

In case of emergency or after hours, call GUPD at (202) 687-4343

Maintenance Service Requests

Request repairs and services such as cleaning, moving assistance, etc.

Submit or Check Status

New Project Request

Initiate a project for new facilities, renovations, or infrastructure


Utility Outage Request

Request an outage for electricity, water, HVAC, or fire alarm testing


Environmental Health & Safety

Required safety forms for fire, biology, chemistry, radiation, air quality, etc.