Welcome to the Department of Planning and Facilities Management
If there is a life threatening emergency (gas leak, smoke, fire, etc.), immediately call GUPD (202-687-4343) – do not submit a work request.
Visit our Work Management Center page to review FAQ’s on expected response times and processes for requests, priorities and work statuses.
*After hours, our line directs to GUPD.
In case of emergency, call GUPD at (202) 687-4343
Office & Work Hours
Harbin Hall B-24 (entrance at field level)
Monday through Friday: 7 a.m. – 8 p.m.
Saturday: 10 a.m. – 8 p.m.
Sunday: 9 a.m. – 6 p.m.
*Sunday-Thursday, a Facilities Manager responds to GUPD Facility calls 10 p.m. – 7 a.m.
Our team is responsible and committed to providing the Georgetown University community services related to campus planning and design, capital projects, custodial, facility maintenance, grounds and landscaping, sustainability, transportation and parking, and utilities. We strive to provide our clients with professional and timely services with sustainable practices integrated into our operations.
PFM Staff Resources
Resources for FAQ
–Key/Lock Information for Residential Students
–New Student Guide
–Wifi Resources (Report via UIS help desk)